Privacy Policy
Effective and last updated: July 27, 2026
Summary
Teraplex, LLC operates teraplex.us. This is a business-to-business marketing site. We collect information you submit successfully through the site, limited technical information needed to deliver and protect the site, cookie-free aggregate website analytics, region-aware Google Analytics, and privacy preferences stored in your browser. We use that information to respond to inquiries, provide requested materials, measure and operate the site, and meet legal obligations. We do not sell personal information, share it for cross-context behavioral advertising, process it for targeted advertising, or use data brokers to enrich website leads. Questions and privacy requests may be sent to privacy@teraplex.us.
1. Who we are
Teraplex, LLC (“Teraplex,” “we,” “us,” or “our”) operates this site and is responsible for personal information collected through it. Contact us at privacy@teraplex.us.
2. Information we collect
Information you provide. When a site form is successfully submitted or you email us, we may receive your name, work email, company, role, phone number, state or region, project requirements, and any text you choose to provide.
Technical information. Our hosting provider receives information normally sent with a web request, including IP address, browser and device information, requested URL, referring URL, and timestamp. Google Fonts may receive similar request information when your browser retrieves font files.
Aggregate website analytics. Plausible Analytics measures page URLs, referral sources, campaign parameters, browser and device categories, approximate location, and selected site interactions. Plausible does not use cookies or persistent identifiers. It derives aggregate statistics from request information without storing raw IP addresses or full user-agent strings.
Google website analytics. Google Analytics 4 receives page and event information, acquisition source, device and browser characteristics, and approximate location derived from request information. Where analytics storage is enabled, it also uses first-party cookie identifiers to distinguish visitors and sessions. In the EEA, United Kingdom, and Switzerland, analytics storage remains denied unless you allow it; before you choose, Google may receive limited cookieless measurement pings. Outside those regions, analytics storage is enabled by default unless you opt out. We do not send form-field values, email addresses, phone numbers, or our first-party session identifier to Google Analytics. Google advertising storage, advertising user data, advertising personalization, and Google Signals are disabled.
Browser storage. We store consent preferences in local storage for up to 12 months. Session storage may hold a pseudonymous session identifier and campaign parameters during the browser session. See our Cookie Policy.
Sensitive information. Do not submit government identifiers, payment-card information, health information, biometric information, or other sensitive personal information through free-text fields.
3. How we use information
- Respond to quote, product, partnership, career, and sales-engineering inquiries.
- Deliver requested specifications and communications.
- Operate, troubleshoot, secure, and improve the site.
- Maintain consent, unsubscribe, privacy-request, and security records.
- Comply with applicable law and respond to lawful process.
4. Legal bases where GDPR or UK GDPR applies
Depending on the context, we rely on your consent, steps taken at your request before entering a contract, performance of a contract, compliance with legal obligations, and legitimate interests in operating a business website, measuring and improving its performance, responding to professional inquiries, and protecting the site from misuse. In the EEA, United Kingdom, and Switzerland, Google Analytics storage is enabled only with your consent. Before consent, Google Analytics is limited to cookieless measurement; declining analytics disables Google Analytics collection. You may withdraw consent or opt out through the preferences control on our Cookie Policy page. You may object to processing based on legitimate interests by contacting us.
5. Sale, sharing, advertising, and enrichment
We do not sell personal information. We do not share personal information for cross-context behavioral advertising, process it for targeted advertising, or use data brokers to enrich website leads. We do not use personal information submitted through this site for automated decisions that produce legal or similarly significant effects.
During the 12 months preceding the “Last updated” date, Teraplex did not sell personal information or share it for cross-context behavioral advertising. We disclosed ordinary website request information to hosting and font-delivery providers for the business purposes described in this policy. We did not disclose personal information to third parties for their own advertising purposes.
6. Service providers and disclosures
We use service providers to host and deliver the site and its fonts and provide website analytics under the regional consent and opt-out controls described above. The currently verified list is published on our Website Service Providers page. We may also disclose information when required by law, to protect rights or safety, or as part of a corporate transaction subject to appropriate protections.
7. Retention
| Category | Default retention |
|---|---|
| Unsubmitted form data | Not retained by Teraplex |
| Browser session and campaign data | Browser session |
| Consent preferences | Up to 12 months |
| Plausible aggregate website analytics | While the analytics account remains active, unless deleted sooner |
| Google Analytics event and user-level data | Up to 14 months; aggregate standard reports may remain available while the property is active |
| Sales, quote, and contact inquiries | 24 months after the last substantive interaction |
| Newsletter subscription | Until unsubscribe; a limited suppression record may be retained to honor the opt-out |
| Privacy and security requests | 24 months after closure |
| Server and security logs | 30–90 days unless needed for an incident or legal hold |
| Contracts, invoices, and transaction records | As required by applicable accounting, tax, contractual, and legal obligations |
We apply this schedule to active systems and take reasonable steps to delete or de-identify information when the applicable period ends. Residual copies may remain in backups until overwritten through the ordinary backup cycle. We may retain information longer when required by law, subject to a legal hold, or reasonably necessary to establish, exercise, or defend legal claims.
8. Security
The website is delivered through service-provider infrastructure. Google Analytics uses region-aware storage defaults and is configured without advertising features; other optional marketing analytics and server-side form integrations remain disabled, and we limit the personal information collected through the site. No method of transmission or storage is completely secure. Teraplex is documenting and operationalizing its broader security controls; this policy does not claim a certification or a specific control that has not been verified. Security concerns may be reported to security@teraplex.us.
9. Your privacy rights
Depending on applicable law, you may have rights to access, correct, delete, restrict, object to, or obtain a portable copy of personal information, withdraw consent, or appeal a denied request. You may also have a right to opt out of sale, sharing, targeted advertising, or certain profiling; Teraplex does not currently engage in those activities.
Submit a request by following the instructions on our Privacy Rights Request page or emailing privacy@teraplex.us. We respond to qualifying United States state-law requests within 45 days unless applicable law permits an extension. If an extension is necessary, we will notify you within the initial response period and explain the reason. For requests governed by the GDPR or UK GDPR, we respond without undue delay and ordinarily within one month; that period may be extended by up to two additional months where permitted.
Submit an appeal by emailing privacy@teraplex.us with the subject Privacy Appeal. If we deny an appeal, we will explain the decision and provide any available method for contacting the applicable attorney general or supervisory authority. We will not discriminate against you for exercising a privacy right.
10. Global Privacy Control and Do Not Track
We recognize Global Privacy Control where required as a request to opt out of covered sale, sharing, or targeted-advertising processing. Because we do not currently engage in those activities, the signal generally confirms our existing practices. An enabled Global Privacy Control or Do Not Track signal disables Google Analytics and other optional marketing analytics. Plausible's aggregate, cookie-free measurement is not used for advertising or cross-site tracking. Do Not Track is not interpreted uniformly across jurisdictions.
11. Children's privacy
This business-to-business site is intended for users who are at least 18 years old. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact privacy@teraplex.us.
12. International processing
The site is operated from the United States. If you access it from another country, personal information may be processed in the United States or another location where a verified service provider operates. Privacy protections may differ from those in your jurisdiction. We will use a legally recognized transfer mechanism when applicable law requires one.
13. Changes and contact
We will update this policy when our practices or legal obligations change and will revise the “Last updated” date above.
Privacy questions, complaints, and rights requests: privacy@teraplex.us.